Shipping & Returns

Ordering online from Barangle Corporation? We will ship your order to anywhere in the US at a reasonable shipping rate. For orders exceeding $1,000, we will ship all UPS able items FREE. Provided we have the item/s in stock, next day and 2nd orders will ship by the following business day. UPS Ground orders will ship within 3 to 5 business days. We always try to ship from the warehouse closest to your location. Occasionally, inventory availability requires that your order ships from an alternate warehouse, which may take a day or two longer. If your order does not meet the cart minimum specified for FREE shipping, shipping charges will apply. Any shipments to multiple addresses will be charged the applicable extra shipping charge.

We do not accept third-party billing for shipping, including freight orders. Please call Barangle Corporation directly at (267) 980-1262 to obtain exact shipping time and cost, or to expedite orders.

Any order placed with "NO SIGNATURE REQUIRED" at the customer's request is not the responsibility of Barangle Corporation.

All shipments must be checked within 24 hours of arrival for missing or damaged items. Sometimes the order will be split between multiple warehouses. Please check receipt; if it shows split, then the missing items will soon follow within the next day or so.

Sales tax is collected in the states of NY, CT, MA and CA. If you place an order and are charged sales tax and are sales tax exempt, please fax your tax exempt certificate to fax # (215) 860-1408 and we will gladly refund the sales tax portion to you.

Shipping costs for orders from Barangle Corporation depend upon the method and option you choose. Please note that the shipping rates for many items we sell are weight-based. The weight of an item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Any item that is not in stock will be refunded. We do not place orders on backorder. We will send e-mail when that item comes in stock or you may call us to see if the item is back in stock. The customer will have to pay all applicable shipping fees as if it is a newly placed order.

Backorder and Out of Stock

Barangle Corporation does NOT backorder out of stock items. We will e-mail you when the item is back in stock or you may call us to check if that item is back in stock. The customer will have to pay all applicable shipping fees as if it is a newly placed order.

Special Orders

If an item is not available in any of our warehouses, we can special order that item .The customer will be responsible for the shipping fees that apply. Prices on the web site DO NOT reflect special order pricing, the cost may be higher and the shipping may be more. Any item that is special ordered it is NOT RETURNABLE.

Exchanges

If you received a faulty item and need to exchange it for the same item, please contact us to request an immediate replacement. If you would like to exchange an item for a different one, please call us to obtain a Return Authorization (RA) number for the original item. You do not have to wait for us to receive the original item before placing the new order.

Damaged Items

If you receive damaged or missing products, please give us a call within 24 hours. If your order has concealed damage, please do not discard any packaging or boxes that came with your order. Furthermore, if you receive a visually damaged order, please refuse the order and give us a call as soon as possible. In this case, we can replace your order as quickly as possible. Please do not hesitate to call us; we believe we have the best customer service people at Barangle Corporation.

If your item is found to be damaged or defective after 30 days from receipt, please contact us directly for their warranty policies.

Payments and P0s

We accept all forms of credit cards with United States billing addresses. We do not accept foreign credit cards. We do accept Western Union or any form of money order. If sending a personal check, pleas NOTE: we will hold your order until the check clears, which may take up to 14 days. Returned checks will incur a $25 check fee in addition to the face value. We accept signed purchase orders (POs), from government and educational establishments ONLY, or on a company letterhead or form with approved credit. Please fax to (215) 860-1408

International Shipping Policy

We do not ship internationally at the present time.

Freight Orders

All freight orders require a valid contact number so that the carrier may contact you to arrange for delivery. If the customer is not available for the freight delivery, an attempt to contact the customer will be made by the freight carrier. If the customer cannot be reached, the delivery will be returned to our warehouse and the customer will be responsible for all freight and holding fees of the carrier due to their inability to make a successful delivery. Any order that has been shipped back due to an incorrect address supplied by the customer will incur additional shipping/freight costs.

Receiving hours are required when placing freight orders Freight orders must indicate whether there is a lift or loading dock. Standard freight delivery is past the first threshold only or to a loading dock. Please call us to let us know of any special requirements such as inside delivery, stairs and other variables which may affect freight cost. Set-up is not included, but can be added at additional cost. Some residential deliveries via freight may incur an additional freight fee decided by the freight company. Heavier merchandise may also increase freight fees such as cartons or papers or folders. If your order requires an adjusted freight fee, you will be contacted by customer service. Please allow extra time for freight orders that ship direct from the manufacturer

IMPORTANT: All freight orders must be inspected prior to the departure of the freight company. Signing the Bill of Lading indicates that you have received the delivered items in acceptable condition. If you receive damaged furniture delivered by our freight company, please refuse the order and give us a call as soon as possible so that we may send out replacement. Please do not hesitate to call us; we believe we have the best customer service people at Barangle Corporation.

Barangle Corporation is not responsible for any damage done to property by the shipping company. Please contact the shipping company directly if any property damage occurred to your property as a result of their delivery. Freight deliveries for special items can take anywhere from 1-7 business days to reach the customer.